Terms of Service

These Terms of Service ("Terms") govern your use of PechPay, a digital wallet and payments product operated by Pech Group Holdings ("PechPay", "we", "us"). By creating a PechPay account, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and able to form a binding contract under Nigerian law to use PechPay. You are responsible for providing accurate information during signup and identity verification.

2. Your account

• You are responsible for keeping your password, transaction PIN, and any 2FA device secure.
• You must set your own PIN through the app — PechPay staff will never ask for it and cannot set or change it on your behalf.
• Notify us immediately if you suspect unauthorized access to your account.
• You may not transfer, sell, or share your account with another person.

3. Wallet, transfers, and fees

PechPay lets you hold a NGN balance and use it for peer-to-peer transfers, bill payments, merchant payments, savings pockets, foreign-currency conversion, and other features described in the app. Some features carry a fee, which is disclosed before you confirm the transaction. Wallet limits depend on your KYC tier, as required by CBN regulation.

4. KYC and compliance

We are required to verify your identity (BVN, NIN, government ID) before granting higher transaction limits, and to monitor transactions for suspicious activity under Nigerian AML/CFT law. We may request additional verification, delay, or decline a transaction where required by law or where we reasonably suspect fraud or illicit activity. See our AML Policy for details.

5. Prohibited use

• Using PechPay for money laundering, terrorism financing, fraud, or any unlawful purpose.
• Attempting to circumvent security controls, rate limits, or KYC requirements.
• Using another person's identity or payment instrument without authorization.

We may suspend or close an account that violates these Terms or applicable law.

6. Liability

PechPay is provided "as is." We work to keep the service available and accurate, but we are not liable for losses arising from your failure to safeguard your credentials, from third-party banking or telecom outages, or from circumstances beyond our reasonable control. Nothing in these Terms limits liability that cannot be excluded under Nigerian law.

7. Changes and termination

We may update these Terms as the product evolves; material changes will be announced in-app. You may close your account at any time, subject to settling any outstanding balance and our regulatory record-keeping obligations.

8. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria.